ma77 Casino Terms & Conditions — User Agreement for Philippine Players

By accessing, registering on, or using any part of the ma77 platform available at ma77.asia and its associated subdomains, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety. These Terms apply to all users of the platform regardless of how they access it — whether via desktop browser, mobile browser, or any other means of access.

Your continued use of the ma77 platform after any modification to these Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The Company reserves the right to update, amend, or replace these Terms at any time, and will provide notice of material changes via the platform or the registered email address associated with your account.

These Terms are supplemented by and should be read in conjunction with our Privacy Policy, Responsible Gaming Policy, and any game-specific rules or promotional terms that may apply to particular products or offers on the ma77 platform.

By registering a ma77 account, you represent and warrant that:

• You are at least 21 years of age;
• You are a resident of or are physically located in a jurisdiction where online gambling is legal and permitted;
• You are not located in any jurisdiction that prohibits online gambling;
• You are acting on your own behalf and not on behalf of any other person;
• You have not previously been excluded from the ma77 platform or any associated platform;
• The funds you deposit are from legitimate sources and are not proceeds of any unlawful activity;
• You understand that gambling involves risk and that you may lose money placed as wagers on the platform.

ma77 reserves the right to request documentary verification of age and identity at any time. The Company may suspend or terminate accounts pending the outcome of any such verification. Valid Philippine identification documents accepted for verification include: PhilSys National ID, UMID, driver's license, passport, PRC ID, SSS ID, and GSIS ID.

Each individual may maintain only one (1) ma77 account. The creation of multiple accounts by a single individual — whether using different mobile numbers, email addresses, names, or payment methods — is strictly prohibited and constitutes a material breach of these Terms. The Company reserves the right to suspend or permanently close all accounts belonging to the same individual and to void any winnings generated across those accounts.

You agree to provide accurate, complete, and current information during registration and to update that information promptly if it changes. Providing false, misleading, or inaccurate registration information — including but not limited to a false name, date of birth, or contact number — is a violation of these Terms and may result in immediate account termination and forfeiture of any balance.

You are solely responsible for maintaining the confidentiality of your ma77 account credentials, including your mobile number combination and password. Any activity conducted through your account while your credentials are entered correctly will be deemed to have been conducted by you. The Company will not be liable for any loss resulting from unauthorized use of your account arising from your failure to keep your credentials secure. You must notify ma77 support immediately upon becoming aware of any unauthorized access to your account.

ma77 operates a Know Your Customer (KYC) verification process in compliance with PAGCOR requirements and applicable Philippine anti-money laundering laws. The Company may require you to submit identity verification documents before processing withdrawal requests or as part of an ongoing account review. Failure to complete KYC verification within a reasonable timeframe upon request may result in account suspension until verification is completed.

All deposits and withdrawals on the ma77 platform are processed in Philippine Peso (PHP). The minimum deposit amount is PHP 100 unless otherwise specified for a particular payment method or promotion. ma77 does not charge platform-side fees on standard deposits or withdrawals; however, third-party payment providers (including GCash, Maya, BPI, BDO, and Metrobank) may apply their own transaction fees, for which the Company bears no responsibility.

ma77 currently accepts deposits and processes withdrawals via GCash, Maya (formerly PayMaya), BPI, BDO, Metrobank, and InstaPay-enabled Philippine bank accounts. The availability of any payment method is subject to change without prior notice. The Company reserves the right to add, modify, or discontinue payment methods at any time.

Withdrawal requests are subject to successful completion of identity verification (KYC) for first-time withdrawals. The Company reserves the right to request additional documentation for any withdrawal as part of standard fraud prevention and AML compliance procedures. Withdrawal processing times vary by payment method: GCash and Maya withdrawals are typically processed within 60 seconds for verified accounts; bank transfer withdrawals are processed within the same business day during Philippine banking hours.

All deposited funds must be used for gaming activities on the ma77 platform. The Company reserves the right to reverse or withhold deposits suspected of being made in connection with fraudulent activity, money laundering, or any other unlawful purpose. Deposits made with funds that are subsequently subject to a chargeback or reversal by the originating payment provider may result in account suspension and the offset of any associated balance.

ma77 may offer bonuses, free bets, free spins, cashback offers, and other promotional incentives to registered players from time to time. All promotions are subject to specific terms and wagering requirements that will be stated in the applicable promotion details. In the event of any conflict between promotion-specific terms and these general Terms & Conditions, the promotion-specific terms shall prevail for the purposes of that promotion.

• Bonus funds are generally subject to a minimum wagering requirement before they can be withdrawn as cash;
• Bonuses may only be claimed once per player, household, IP address, or device unless otherwise specified;
• The Company reserves the right to withdraw, modify, or cancel any bonus or promotional offer at any time;
• Any attempt to abuse promotional offers — including but not limited to using multiple accounts to claim the same bonus — will result in the forfeiture of the bonus and may result in account suspension;
• Bonuses will expire if wagering requirements are not met within the timeframe stated in the applicable promotion terms.

All games offered on the ma77 platform operate according to their individual game rules, which are available within each game interface. In addition to these general Terms, players are bound by the specific rules of each game they play. In the event of any technical malfunction during a game, the Company reserves the right to void affected rounds and return any wagers placed during the malfunction to the player's account balance.

All Random Number Generator (RNG)-based games on the ma77 platform use certified RNG systems that have been independently tested and certified by accredited testing laboratories. The outcome of every game round is determined solely by the RNG — no factors outside the game mechanics influence results. Live dealer game outcomes are determined by physical events (card dealing, wheel spinning, dice rolls) conducted in professional studios with HD camera coverage for full transparency.

Published Return to Player (RTP) percentages are theoretical long-term averages calculated across millions of game rounds. Individual player sessions may deviate significantly from published RTP figures. Past game outcomes have no influence on future outcomes — the RNG has no memory and each game round is an independent event.

The following activities are strictly prohibited on the ma77 platform and constitute grounds for immediate account suspension, balance forfeiture, and potential referral to relevant Philippine law enforcement authorities:

• Registering or using the platform if you are under 21 years of age;
• Creating or operating more than one account;
• Providing false, inaccurate, or misleading registration or verification information;
• Using automated tools, bots, scripts, or artificial intelligence to interact with or gain an advantage on the platform;
• Colluding with other players or third parties in any game;
• Exploiting software bugs, glitches, or errors to gain an unfair advantage — any winnings derived from exploiting a technical error are void;
• Engaging in any activity that constitutes money laundering, fraud, or any other financial crime in relation to the platform;
• Charging back deposits or initiating unauthorized payment reversals;
• Sharing, selling, or transferring your account to any other person;
• Using the platform for any purpose other than lawful personal entertainment gaming.

All intellectual property on the ma77 platform — including but not limited to the ma77 brand name and logo, website design, software, game interfaces, graphics, text, and all other content — is owned by or licensed to the Company and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal, non-commercial entertainment purposes.

You may not reproduce, copy, distribute, publish, modify, reverse-engineer, or create derivative works from any part of the ma77 platform without the Company's prior written consent. The use of any ma77 branding, trademarks, or other proprietary materials in any context not expressly authorised by the Company is strictly prohibited.

To the maximum extent permitted by applicable Philippine law, the Company shall not be liable for: (a) any loss of profits, revenue, data, goodwill, or any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the ma77 platform; (b) any interruption, suspension, or termination of the platform or any game; (c) any unauthorized access to or alteration of your account data; or (d) any loss or damage arising from your reliance on information obtained through the platform.

The Company's total cumulative liability to you for any and all claims arising from or related to your use of the ma77 platform shall not exceed the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms limits or excludes any liability that cannot be excluded under applicable Philippine consumer protection law.

The collection, processing, storage, and use of your personal data in connection with your use of the ma77 platform is governed by our Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also accept the terms of our Privacy Policy. Your personal data is processed in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. Please refer to our Privacy Policy for full details of how your data is collected and used.

The Company reserves the right to amend these Terms at any time by posting an updated version on the ma77 platform. Notice of material amendments will be provided to registered players via the email address on file or through a prominent notice on the platform. Your continued use of the platform following the effective date of any amendment constitutes your acceptance of the revised Terms.

The Company may suspend or terminate your account, with or without prior notice, if: (a) you breach any provision of these Terms; (b) we are required to do so by applicable law or regulatory direction from PAGCOR; (c) your account shows suspicious activity warranting investigation; or (d) you voluntarily request account closure. Upon termination, any withdrawable balance (after deducting applicable bonus amounts) will be returned to you via your registered payment method within a reasonable timeframe, subject to satisfactory completion of all outstanding verification requirements.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms — including disputes relating to their existence, validity, or termination — shall be subject to the exclusive jurisdiction of the appropriate courts of the Philippines.

Before initiating any formal dispute or legal proceedings, players are encouraged to contact ma77 customer support in the first instance to attempt an informal resolution. The Company is committed to addressing player complaints promptly and fairly. Players may also refer unresolved disputes to PAGCOR through the applicable regulatory complaint procedures.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the ma77 support team:

Support is provided in English and Filipino. For urgent account security matters, live chat is the fastest channel.